CANCELLATION
Cancel my order
Use this form to tell VELYSERA that you wish to exercise your statutory cancellation right for an online purchase. You do not need to give a reason.
14 days to cancel. 90 days to try it.
Where the statutory right applies, notify us within 14 days after receiving the goods. After notifying cancellation, the goods must normally be returned within a further 14 days. The additional VELYSERA 90-day trial remains available under our Returns & Refunds Policy.
Where the statutory right applies, notify us within 14 days after receiving the goods. After notifying cancellation, the goods must normally be returned within a further 14 days. The additional VELYSERA 90-day trial remains available under our Returns & Refunds Policy.
Information submitted through this form is used to process your request in accordance with our Privacy Policy.
Prefer to email us?
You can also cancel by sending any clear statement to retours@velysera.com. Use of this form is not mandatory.
For return and refund arrangements, see our Returns & Refunds Policy.